CONTACT CENTER SOLUTIONS
CREATE THE ULTIMATE CUSTOMER EXPERIENCECombine omnichannel contact center, business communications, and AI in a seamless solution for customers and employees.
Our Partners Include
Transform Your Business With
Contact Center Solutions
Experience remarkable results for agents, customers and your business.
Enjoy Greater Customer Satisfaction
- Quickly and intelligently route callers to the right agent.
- Connect with your customers on their preferred channel.
- Provide instant 24/7 self-service options.
- Reduce wait time with virtual hold and callback options.
- Personalize each interaction with CRM integrations.
Maximize Agent Performance
- Improve focus and efficiency with one unified inbox.
- Eliminate manual interactions with automation.
- Support agents with monitoring and whisper features.
- Use gamification to motivate and cultivate high performance.
A Smarter Way To Work, A Smarter Way To Connect
AI Powered
Enable self-service Conversational AI bots, agent assistance, and coaching while providing deep insights into agents and customers.
Easty To Use
Deliver effortless experiences for agents, supervisors, and IT with an intuitive desktop.
Quick To Deploy
Get started with pre-packaged implementation services and easy-to-use tools for your IT teams.
Simplified Pricing
Save with bundled pricing for both business communications and contact centers, plus unlimited local minutes.
Communicate With Your Customers
Across Multiple Platforms
Simplified Email Management
- Use preset and custom templates for consistency.
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Send bulk email campaigns in just a few clicks.
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Send one-to-one emails with ease.
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Supervise team communication with email monitoring.
- Track campaign success with email reporting.
Interact Seamlessly On FB
- Take advantage of the digital channels your customers use most.
- From a single interface, reply to messages and posts.
- Get notified when your company is mentioned in a comment or post.
- Manage real-time communication directly from the Unified Inbox.
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Quickly respond to direct messages and help customers in real time.
SMS & MMS
Convenient Interactions
- Engage with multimedia content, including images and files.
- Keep track and monitor your SMS campaigns in real time.
- Use the integrated softphone to send and receive texts.
- Stay on top of your customers’ concerns and questions.
- Track campaign success with email reporting.
WHATSAPP FOR BUSINESS
Connect On The World’s Most
Popular Messaging App
- See customer details and history in the same interface.
- Automate interactions using chatbots.
- Use image and video files to support conversations.
- Communicate with an official business profile.
- QR codes allow customers to start conversations.
- Protect conversations and data with end-to-end encryptions.
LIVE ASSISTANCE WEBCHAT
Start conversations from your website
- Boost engagement with images, files and audio.
- Share your screen and simplify complex explanations.
- Use chatbots to answer routine inquiries and save time.
- Voice and video call, no apps or plugins required.
All The Features You Need, And More
Handle all your voice and text interactions and improve Customer Experience across all communications, on every channel, using our Cloud & Omnichannel solution.
Inbound, Outbound, & Blended Campaigns
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Getting In Touch Is Easy
So Is Saving Time And Money
Call For Best Offers
888-260-6402
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Special Offer: Free Mobile Line
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