Business Phone Systems in NYC
NYC Business Phone Systems
At Telecom Source Direct, we know that business communications can be complex. We also know that it is one of the most critical aspects of your success. For more than 20 years, we have been providing business owners in NYC with the superior solutions for their business phone system needs. Our staff takes the time to truly comprehend what your communication needs are and assists you with choosing the best options for your business.
As an NYC phone system provider, Telecom Source Direct offers secure, feature-rich, easy-to-use, and cost-effective solutions from the most trusted providers that will meet all of your business communication needs.
Business Phone System Solutions Starting at $17.95 per Month!
Want to find out more about the benefits of using a business phone system in NYC? Are you wondering which system and provider will best suit your needs? Get in touch with us today and we’ll help you find the best option for your business communication needs.
- Free Polycom Phones
- Unlimited Calling To 25 Countries
- Over 50 Business Rich Features
- 24x7 Support
- Only $20.95/Extension!
Why Choose Telecom Source Direct for Your Business Phone System Needs?
At Telecom Source Direct, we have more than 20 years of experience in business telecommunications. Our professional staff is dedicated to ensuring that you choose the best phone system to improve the communications of your business, boost your success, and help you grow.
At Telecom Source Direct, we also offer support 24 hours a day, 7 days a week. That means that if you ever run into any problems, you’ll have the help you need to make sure your phones are up and running, no matter what time of the day or night.
- Many Phone Options
- 24x7 Support
- Connect Multiple Sites
We also partner with some of the most trusted providers that offer a wealth of options and features. Some of our partners also offer added features, such as complimentary phones and connections to 25 countries.
Business Phone System Options We Offer
Telecom Source Direct provides comprehensive business phone system services that are fully customized to ensure they meet the unique needs of your organization. Some of the services that we provide include:
- Traditional and Voice over Internet Protocol (VoIP) systems
- An array of features, from the most basic to highly advanced
- An assortment of solutions, including corded, cordless, and softphones
We take your needs into consideration and assist you with finding a phone system that is specifically designed to improve and simplify communications for your business.
Traditional Business Phone Systems vs VoIP Phone Systems
In order to determine which phone system is the best option for your business, it’s important to understand the difference between a traditional system and a VoIP system. These are the two of the most popular options available to business owners, and both provide different features and benefits.
While we’ll help you determine which option will work the best for you, here’s a brief overview of the differences between a traditional and a VoIP phone system so that you have a basic idea about which one you are interested in.
TRADITIONAL PHONE SYSTEM
A traditional (also known as analog or public switch telephone networks) business phone system is probably something you are already familiar with. These systems work just like a landline telephone in your home and connect to copper wiring offered by a telephone company.
In order to run a traditional phone system, you need to have on-site private branch exchange (PBX) hardware. This is what makes setting up several phone extensions and features possible, such as call transferring.
These systems are familiar, stable, and easy to operate and maintain. They can also be used during power outages or when issues with internet connectivity occur.
Traditional phone systems are designed specifically for making telephone calls. This translates to exceptional call quality, secure and private connections, and the ability to support large call volume.
Expert Installation and Maintenance
Traditional systems are usually installed, programmed, and maintained by the independent dealers that are associated with the manufacturers.
VoIP Phone Systems
Instead of relying on the copper wires provided by a local company, VoIP systems link up to your internet connection. In other words, an internet connection is necessary for this type of phone system, though it doesn’t require a computer. There are also cloud-based VoIP services available, which require no hardware or maintenance.
Some of the benefits of a VoIP service include:
With this type of system, you will have access to more advanced features and functionality than you would with a traditional phone system.
Remote employees can access the same phone system you use in-house; something that isn’t possible with a traditional phone system.
With a landline system, you can only connect a limited amount of lines. Moreover, in order to add more lines, you have to upgrade your hardware and install them. Since a VoIP system only requires a connection to your internet, you can connect an unlimited amount of lines.
To figure out whether a traditional or a VoIP phone system would better suit your needs, reach out to us and we’ll gladly help you determine which one is the most suitable option.
Business Phone System Frequently Asked Questions
Not really sure if your business needs a dedicated phone system? Here are some questions and answers that can help you determine if a business phone system is the right investment for you:
Q: Does my business really need a phone system?
A: Yes! The success of your business greatly relies on communication. With a dedicated phone system, you can easily connect with your customers, vendors, and any other important parties. Plus, without a phone system, your business just doesn’t appear very professional.
Q: My employees and I have reliable mobile phone providers. Isn’t that enough?
A: Not really. While you and your employees may have reliable mobile phones, they can’t offer the same features that a dedicated business phone system will offer, such as a virtual receptionist or music while on hold.
Q: How do I know which phone system and provider is the right choice for my business?
A: It really depends on the type of resources you have available to you and your specific requirements. When it comes to choosing a phone system, consider the features that it offers. In regard to a provider, consider the technical expertise that they offer, the level of support they provide, and their reputation.
Below Are Some More Features to Expect From a Phone System, Depending on the Provider and Your Budget:
PERSONALIZE YOUR BUSINESS
- Music while on hold
- Set caller ID
- Spam shield
- Toll-free numbers
- User portal
- Virtual mailbox
- Virtual Receptionist
- Admin portal
- Call Announce
- Caller ID
- Custom call tagging
- Dynamic caller ID
- Follow me
- Local or geographic number
- Main company number
- Work on the go
- Call forwarding
- Call flip
- Cell phone integration
- Desktop app
- Mobile app
- Multiple devices on one extension
NEVER MISS A CALL
- Paperless Fax
- Text messaging
- Voicemail to email
- Vonage visual voicemail
- Work from anywhere
- Collaborate with colleagues
- Call group
- Call monitoring
- Conference bridge
- File sharing
- Online meetings
- Paging group
- Video conferencing
- Great customer service
- Busy lamp field
- Call continuity
- Call hold
- Call logs
- Call park
- Call queue
- Company-wide call recording
- On-demand call recording